A customer faced an unusual issue with the PayPal v2 module in osCommerce v4.14. While PayPal buttons displayed correctly for guest users, they did not appear for logged-in customers during checkout. Additionally, imported customers from a previous osCommerce version were assigned to the "Main" group by default, causing configuration conflicts. The customer also sought assistance on adjusting button displays and changing checkout button wording.
Solution Provided by osCommerce Support:
1. PayPal Buttons Not Showing for Logged-In Customers:
The support team identified that the option "Disable PayPal for guests if only virtual products in cart" caused the issue, especially for users in the Main group.
Solution: Assign customers to the Basic group. A simple SQL command was provided to mass-update customer groups: UPDATE customers SET groups_id = 1
2. Adjusting PayPal Button Display in the Shopping Cart:
- To display only the "Pay with Card" button on the Shopping Cart page and hide other PayPal options:
- Navigate to Payment > Online > Settings and set "Show PayPal button(s) on Shopping Cart" to False.
3. Customizing Checkout Button Wording:
- To change the button text from “Pay With Card” to “Go To Checkout”:
- Go to Design and CMS > Translation, search for the key TEXT_PAY_WITH_CARD, and edit it to the desired wording.
With osCommerce support’s step-by-step solutions, the customer successfully resolved all issues, ensuring seamless PayPal integration for both guest and logged-in customers, refined the Shopping Cart display, and customized the button wording to meet their preferences.
osCommerce’s flexibility and precise troubleshooting empower store owners to resolve complex issues efficiently, ensuring an optimized checkout experience for customers.
